Frequently asked questions about SocialFly
What is SocialFly?
SocialFly is a national, done-for-you social media management agency for U.S. businesses. Our team handles strategy, content, approvals, publishing, paid social, influencer coordination, and performance reporting so clients do not have to manage social media themselves.
Is SocialFly software or a managed service?
SocialFly is a managed service, not a do-it-yourself scheduling subscription. Clients work with a professional team that handles strategy, creative production, scheduling, publishing, analytics, and approved paid-ad management.
How much does SocialFly cost?
SocialFly plans currently start at $799 per month. Starter Social is $799 per month, Growth Social is $1,199 per month, and Authority Social is $1,699 per month. Advertising spend is separate.
Which social media platforms can SocialFly manage?
Depending on the selected plan, SocialFly can manage Facebook, Instagram, TikTok, and YouTube. Platform availability, posting frequency, and creative requirements are confirmed during onboarding.
How many social media posts are included?
Starter Social includes 12 posts per month, Growth Social includes 24 posts per month, and Authority Social includes a custom frequency of approximately 50 to 75 posts per month.
Does SocialFly create the graphics, captions, and videos?
Yes. SocialFly creates platform-specific graphics, captions, short-form video content, and campaign messaging according to the selected plan and the assets supplied by the client.
Can clients approve content before it is published?
Yes. SocialFly provides a content calendar and approval workflow so clients can review planned content, request changes, and approve posts before publishing.
Does SocialFly provide analytics and reporting?
Yes. Plans include performance tracking and reporting for metrics such as reach, impressions, engagement, clicks, audience growth, and top-performing content when the connected platform provides those metrics.
Does SocialFly manage paid social advertising?
Paid-ad management is included in the service packages, but the advertising budget paid to Meta, TikTok, Google, or another platform is separate from the SocialFly management fee.
What locations does SocialFly serve?
SocialFly serves businesses throughout the United States through a national delivery model. Strategy and creative are adapted to each client’s audience, priority markets, industry, service area, and competitive environment.
Is SocialFly a national social media management agency?
Yes. SocialFly supports businesses across the United States with centralized strategy, creative production, publishing, paid social, influencer coordination, and reporting while keeping campaigns relevant to each market and audience.
Can SocialFly manage social media for multi-location brands?
Yes. SocialFly can coordinate shared brand standards and approvals while adapting campaigns for different locations, audiences, promotions, and market conditions.
Is there a long-term contract?
SocialFly offers monthly managed-service plans without a long-term contract. Current plan terms, billing details, and cancellation requirements are presented before checkout and in the service agreement.
Does SocialFly offer influencer marketing management?
Yes. SocialFly can manage influencer campaigns through three coordinated stages: building the campaign brief, sourcing and presenting qualified influencers, and coordinating selected creators so their posts align with the brand, campaign goals, and timeline.
Is SocialFly’s service managed by people or fully automated?
SocialFly is human-led. Experienced marketing professionals guide strategy, writing, design, approvals, publishing decisions, and reporting. Automation supports the workflow, but people remain accountable for the client’s brand and work.
How do I get started?
Choose a plan or request a free social media audit. After enrollment, SocialFly completes onboarding, reviews your brand and audience, connects approved social accounts securely, and prepares the first content calendar.