How to Request Data Deletion
If you would like your data deleted from the SocialFly application, you may submit a request using any of the methods below:
1. Email Request
Send an email to:
support@warehouse13media.comPlease include:
- Your name
- The email address associated with your SocialFly account
- The business or brand name connected to your account
- A brief statement requesting data deletion
2. Client Portal Request
If you have access to the SocialFly client portal, you may request deletion by contacting support through your account dashboard.
What Will Be Deleted
Upon receiving your request, we will permanently delete:
- Authentication tokens
- Connected social media accounts
- Publishing permissions
- Scheduling data
- Any stored profile information
- Any associated metadata used for SocialFly operations
This process is irreversible.
What Will NOT Be Deleted
Certain information may be retained if required for:
- Legal compliance
- Fraud prevention
- Billing or transaction records
- Security purposes
No marketing or operational data will be retained once deletion is completed.
Processing Time
Data deletion requests are typically processed within:
3–7 business days
You will receive a confirmation email once the deletion is complete.